Frequently Asked Questions

What is DataShare?

• DataShare - Client Messaging
• How does DataShare work?
• What is the DataShare Admin Tab?
• Who else uses DataShare?
• Who is Validis?

General

• DataShare Connect Microsoft .NET Framework and Windows Requirements
• 'Invalid' or 'Expired' Invitation: How do I activate my account ?
• vClient application is not installing DataShare Connect and there is no error message
• Error: There is already an engagement for this company.
• The Client you entered is unavailable or does not exist…
• How do I contact Support?

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Security

• What does Datashare extract from my accounting Package?
• Will the DataShare team have access to my data?
• What are the risks to my systems and data?
• How is my data protected?
• Security Incident Response - Can I see your process?