Frequently Asked Questions

What is DataShare?

• How does DataShare work?
• DataShare - Client Messaging
• What is the DataShare Admin Dashboard?
• Who else uses DataShare?
• Who are Validis?

Security

• How is my data protected?
• What does DataShare extract from my accounting package?
• Will the DataShare team have access to my data?
• What are the risks to my systems and data?
• Security Incident Response - Can I see your process?

General

• Help - I've forgotten my password!
• DataShare Connect Microsoft .NET Framework and Windows Requirements
• 'Invalid' or 'Expired' Invitation: How do I activate my account ?
• vClient application is not installing DataShare Connect and there is no error message
• Wrong portal URL
• How do I contact Support?

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