Approving the Reconciliation

When an SME has submitted the month end reconciliation, it will then be available for review and approval.

To approve the reconciliation over ‘Admin’ on the top right on the portal and select ‘Engagements’.

Click the name of the engagement to view the data within the portal for the selected SME.

On the engagement, summary is located in the ‘Reconciliation’ tab.

The SME’s reconciliation is now ready to be approved.

Communication around Approved Reconciliation

When Reconciliation is approved, your customers will receive an email notification. The templates are :

If the Reconciliation is rejected, the email notification sent to the customer will be the following;